I. Central Entity

  • Organizational Conflict

II. Taxonomy / Types of Organizational Conflict

  • By Level
    • Intrapersonal Conflict (within an individual)
    • Interpersonal Conflict (between individuals)
    • Intragroup Conflict (within a team/group)
    • Intergroup Conflict (between teams/groups/departments)
    • Organization-Environment Conflict (with external stakeholders)
  • By Cause/Source
    • Task Conflict (about work/content/goals)
    • Process Conflict (how work is done)
    • Relationship Conflict (personal/values/emotional)
    • Structural Conflict (hierarchy, roles, resources)
    • Value Conflict (beliefs, ethics, culture)
    • Interest Conflict (goals, priorities, incentives)
    • Communication Conflict (misunderstandings, information flow)
  • By Manifestation
    • Overt Conflict (visible, explicit)
    • Covert Conflict (hidden, implicit, suppressed)

III. Main Entities & Attributes

  • Actors
    • Individuals (employees, managers, leaders)
    • Groups/Teams
    • Departments/Divisions
    • External Stakeholders (clients, suppliers, regulators)
  • Conflict Attributes
    • Intensity (low, moderate, high)
    • Duration (acute, chronic)
    • Impact (productivity, morale, innovation, turnover)
    • Escalation (none, partial, full-blown)
    • Resolution Status (unresolved, in process, resolved)
    • Outcomes (positive/functional, negative/dysfunctional)
  • Conflict Triggers
    • Role ambiguity
    • Resource scarcity
    • Power imbalance
    • Poor communication
    • Cultural diversity
    • Goal misalignment
    • Organizational change
  • Mediators/Moderators
    • Leadership style (authoritative, democratic, laissez-faire)
    • Organizational culture (open, closed, competitive, collaborative)
    • Communication channels (formal, informal)
    • Policies & procedures
    • Conflict management mechanisms

IV. Connections / Relationships

  • Causality
    • Conflict Triggers → Organizational Conflict
  • Manifestation
    • Organizational Conflict → (Level, Type, Intensity)
  • Actors
    • Organizational Conflict ↔ Actors (initiators, recipients, mediators)
  • Moderation
    • Mediators/Moderators ↔ Intensity/Outcome of Conflict
  • Consequences
    • Conflict (if unresolved) → Negative Outcomes (stress, turnover, low morale)
    • Conflict (if resolved well) → Positive Outcomes (innovation, better decisions, learning)
  • Feedback Loops
    • Outcomes influence Organizational Culture and future conflict propensity

V. Example Hierarchy (Indented)

  • Organizational Conflict
    • Level
      • Intrapersonal
      • Interpersonal
      • Intragroup
      • Intergroup
    • Type
      • Task
      • Process
      • Relationship
      • Structural
      • Value
      • Interest
      • Communication
    • Manifestation
      • Overt
      • Covert
    • Attributes
      • Intensity
      • Duration
      • Outcome
      • Escalation
    • Actors
      • Individual
      • Team
      • Department
      • External
    • Triggers
      • Ambiguity
      • Scarcity
      • Power
      • Communication
      • Culture
      • Change
    • Moderators
      • Leadership
      • Culture
      • Channels
      • Policies
      • Conflict Management
    • Outcomes
      • Positive
      • Negative

VI. Sample Relationships (as semantic triples)

  • [Conflict Trigger] causes [Organizational Conflict]
  • [Organizational Conflict] involves [Actor]
  • [Organizational Conflict] has type [Task Conflict]
  • [Organizational Conflict] has intensity [High]
  • [Leadership Style] moderates [Outcome of Conflict]
  • [Unresolved Conflict] leads to [High Turnover]
  • [Functional Conflict] improves [Decision Quality]